Correcting: Getting logged out of simPRO

Posted on February 20, 2012 by Karen

It has been brought to our attention that users have been experiencing unexpected log outs from simPRO. This usually occurs after initial log in and the user tries to action something (e.g. selecting a job, searching, creating anything), when the action is being processed, the user gets logged out of simPRO.

We’ve narrowed the reason down to the fact the browser has cookies disabled. To correct the correct this issue, enable cookies in your browser. For help, please refer to our help guide here.

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Take the plunge into simPRO

Posted on February 14, 2012 by Karen

We met with Ben whoRTL Plumbing tells us that with simPRO, he’s been able to grow his business from 5 plumbers to 20.

Time savings are among the biggest advantages Ben mentions he’s gained from simPRO in the 4 years of using it. He points out that he had to spend an hour every afternoon sorting and scheduling the next day. With simPRO, it now happens as soon as the job comes in, meaning he gets those hours back.

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Firefox Break Fixed

Posted on February 2, 2012 by Ashley Smith

Please note the new Firefox release has broken the layered tabs on simPRO v10, making some overlap within a job or a quote.

We have created an automated release which has been issued and will update simPRO overnight.

If you find your simPRO build still experiencing problems tomorrow, please contact the email hidden; JavaScript is required.

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Lynelle Hills in Master Electrician Magazine

Posted on February 1, 2012 by Ashley Smith

The summer edition of Master Electrician Magazine featured a great article explaining how service-based companies can better improve profits and improve their business.

Our own Lynelle Hills, Chief Financial and Commercial Officer, talks about three ways to improve electrical contracting businesses by:

  • Managing cashflow
  • Implementing business systems and procedures
  • Understanding and managing direct and indirect costs

Read the Magazine here

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simPRO at Xerocon 2012

Posted on January 20, 2012 by Karen

simPRO will be at this year’s Xerocon being held in Auckland NZ. We’ll be performing live demonstrations and offering Q&A sessions so be sure to come along and check us out.

Date
Friday 3rd February
Time
8:00am – 5:00pm
Location
Viaduct Events Centre
161 Halsey Street
Viaduct Basin, Auckland

simPRO’s seamless integration with Xero makes it an excellent accounting package for our users. Watch the case study video below to hear what Michael Howes from Espresso Ninja has to say about this powerful software combo.

“The interface between Xero and simPRO is very simple, very easy to use and just makes life so much easier.”

Posted in Accounting, simPRO Enterprise, Xero | Leave a comment

simPRO Fire Log Books

Posted on December 21, 2011 by Brad C

The Fire Protection Association (FPA) released a statement on Friday 16th December 2011 in relation to use of FPA log books – read the FPA statement here.

The statement was about a breach of Copywrite, although we aren’t familiar with this term Copywrite, we are making the assumption that the FPA is referring to a breach of Copyright, not the rap artist from Ohio.

At simPRO we take this matter seriously and are currently investigating whether any of our fire forms could potentially be caught up in the alleged breach of Copyright for the FPA’s log books, however our legal advice has told us that we have no issues to be concerned about with our fire forms.

We will have the results of our investigation completed within the next few days and will make the findings available to all our fire clients and prospective clients when available.

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General Support & Christmas Hours

Posted on December 7, 2011 by Ashley Smith

Just a reminder, our general Help Desk hours are now Monday – Friday 07:00 – 18:00 (EST)

Please note our Christmas trading hours are as follows:

  • Monday, 26 Dec CLOSED (Public Holiday)
  • Tuesday, 27 Dec CLOSED (Public Holiday)
  • Wednesday, 28 Dec 09:00 – 17:00
  • Thursday, 29 Dec 09:00 – 17:00
  • Friday, 30 Dec 09:00 – 17:00
  • Monday, 2 Jan CLOSED (Public Holiday)
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New Release of Accounting Software – MYOB & QuickBooks

Posted on December 2, 2011 by Ashley Smith

MYOB

Update: Following on from our recent advice about the recent release of MYOB AccountRight 2011.

The ODBC* files released by MYOB for us to work with contain numerous bugs and at this stage we are unable to nominate a time when we can release a simPRO Accounting Link update that will work with MYOB AccountRight 2011.

We recommend that you do not upgrade to MYOB AccountRight 2011 at this time. We will post a notification to this site when it is ok to do so.

*Read more about ODBC Drivers.

QuickBooks

QuickBooks 2011/2012 have no issues and there are no known issues with the our ability to link via the simPRO Accounting Link. So you may upgrade your QB at anytime.

 

NOTE: As for all 3rd party integrations – we recommend that you do not upgrade those applications without getting confirmation from simPRO that we have updated to work with their changes. This is especially relevant with the simPRO Accounting Link.

 

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simPRO Joins Forces with Royal Australian Navy for Sydney Telstra 500 V8 Supercars

Posted on November 30, 2011 by Karen

simPRO Software are joining forces with the Royal Australian Navy for the last round of the 2011 Fujitsu Series.

Sporting the new look V8 Supercar for the Sydney Telstra 500 Fujitsu Series, simPRO Racing regular Chaz Mostert is jumping in the drivers seat for simPRO/Royal Australian Navy Ford Performance Racing team. Racing with the symbolic number 100 representing the centenary of the Royal Australia Navy, we wish Chaz the best of luck for the race in Sydney.

Chaz even promised simPRO CEO Nolan LeSueur this morning that he was going to keep the new paint work in good condition for a podium finish so we can have a few nice photo opportunities.

simPRO Racing Chaz

Chaz Mostert

 

simPRO Racing V8The 2010 Australian Formula Ford Champion and current leading rookie in the Fujitsu Series, Chaz Mostert is a hot favourite to win the Mike Kable Young Gun Award for best first-year V8 Supercar driver.

Not since Mark Winterbottom’s 2002 debut in the national Formula Ford Championship has Australian motorsport seen such a promising young talent dominating the most respected feeder category in the country.

Chaz has won multiple Australian karting championships, which lead him to become one of the youngest drivers in Australia to make a national Formula Ford debut without progressing through a state championship.

“I am really ecstatic to be working with FPR,” said Chaz.

“I have dreamed about driving for the factory Ford team since I started racing so to be part of it, even for a couple of races, is just amazing.”

It’s been a dream year Chaz, keep it up and best wishes for the weekend!

simPRO Racing Darren Leo

Our own Darren Leo staking his claim

Read Ford Performance article here

Read Navy backing article here

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Known Issue with Safari Build 5.1.1

Posted on November 23, 2011 by Ashley Smith

There is a known issue with Safari Build 5.1.1 (latest version) which is a major bug with the privacy settings being blank causing the browser to not accept cookies.

As cookies are essential for simPRO to work, this basically means that safari can’t be used for simPRO until there is an update from Apple. This is not a simPRO issue and we cannot fix this.

The issue shows that after you log into simPRO anything you click will force a return back to the login page.

If you haven’t upgraded to Safari 5.1.1 and you can currently access simPRO, we recommend that you don’t update.

If you have already upgraded to 5.1.1 we recommend you temporarily switch your browser to either Firefox or Chrome until Apple releases a fix (we have no idea on any release dates for that).

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