Why the Cloud is the future of field services

· · Posted in Field Mobility

Cloud Technology Trade Services

When people think of industries being revolutionised by cloud computing they might consider banking and finance, telecommunications or online entertainment, but what about plumbing?

While hands-on trades may seem a world away from the desk jockeys with computers who are often most associated with using the Cloud, the truth is that Cloud computing is having a much bigger impact on the $15 billion worldwide field services sector than many people realise.

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The evolution of field mobility

· · Posted in Business

O2 Xda IIi

The early days

I still remember the first time I attempted the implementation of a mobile platform into a business. It was with my then electrical contracting workforce in 2003 using the XDAs. If you can remember, they were an early attempt by Microsoft at a smartphone. Looking back, they were terrible devices to use. You couldn’t take a call without the data dropping out and you had to use an input device that felt like an under-sized pen.

In hindsight, it’s little wonder my techs supplied me with an endless draw full of broken PDAs, each one accompanied by a unique excuse surrounding what had caused their fate. My favorite being “it fell into the toilet boss”.

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Telstra SNP Monitoring appoints simPRO as software provider

· · Posted in Press Releases

Download: Telstra SNP Monitoring appoints simPRO as software provider.docx 78kb

Leading Australian technology company simPRO has been appointed as the operations management system software provider for the recently announced Telstra SNP Monitoring joint venture.

Under the agreement, simPRO’s Enterprise business management platform will be used to distribute jobs to hundreds of Telstra SNP technicians who install surveillance and security systems for homes and businesses.

simPRO CEO Brad Couper said the appointment was a vote of confidence in the simPRO Enterprise system from two of Australia’s largest and most technically advanced companies.

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It’s time to plan for SuperStream

· · Posted in Accounting, Partnerships

Super prepared

This is a guest blog post from our partners at Energy Super.

If you haven’t already got up to speed on the SuperStream changes, your obligations as an employer and how you will implement the required changes – now is the time. Although, the deadline for implementation is still some months away for small businesses, you will need to allow yourself time to establish new systems and processes.

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Postie Bike wrap up

· · Posted in Events, Partnerships

Port Macquarie
Port Macquarie

The adventure

I must admit, the time away was a bit of a blur. It was a busy schedule of early mornings and many petrol stops but we made good use of the time each night for a meal, a drink and lots of laughter.

We got back Tuesday last week but it’s taken some time to catch up on some work and some rest. In this post I’ve jotted down in an informal journal-fashion the week that was. Various events were held along the way where members of the Laser Group network would donate their time to selling sausage sandwiches, tea and coffee to further raise funds for BeyondBlue.

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